Terms & Conditions

Last updated: December, 2025

Welcome to Sherpaa Bikes. These Terms & Conditions (“Terms”) govern your use of our website, online store, and related services (collectively, the “Services”). By accessing or using our website, you agree to be bound by these Terms and confirm that you are at least the legal age of majority in your country or region.
If you are under 18, you may only use our Services with the consent and supervision of a parent or legal guardian. If you do not agree to these Terms, please do not use our website or purchase our products. Your use of the website constitutes your acceptance of these terms of service.

 

1. Limitation of Liability

To the fullest extent permitted by law, Sherpaa Bikes shall not be liable for any indirect, incidental, or consequential damages, including (but not limited to) property damage, loss of income, business interruption, loss of profits, or third-party claims arising from the use or inability to use our website, products, or services.
Your statutory rights as a consumer remain unaffected.

 

2. General Use and Intellectual Property

All materials appearing on this website—including images, illustrations, designs, graphics, videos, text, reports, and all other content—are owned or licensed by Sherpaa Bikes and protected by applicable copyright and trademark laws.

You may download, display, and print materials from this website for personal, non-commercial use only, provided that:

  • You do not modify the content.
  • You retain all copyright and proprietary notices.

You may not reproduce, distribute, republish, or commercially exploit any content without Sherpaa Bike’s prior written consent.
Sherpaa reserves the right to change content, product information, models, specifications, colours and materials without prior notice.

 

3. Product Information and Warranty

All product descriptions and technical details are provided for general information only and may change without notice.
Our e-bikes, bikes and accessories are subject to the warranty terms provided with each product. Beyond that warranty, Sherpaa Bikes provides no express or implied guarantees, including but not limited to merchantability or fitness for a particular purpose.

 

4. Website Use and Availability

The Sherpaa Bikes website is provided “as is.” We do not warrant that the site will be uninterrupted, error-free, or free from malware.
We make reasonable efforts to maintain accurate and up-to-date information but do not guarantee completeness, reliability, or accuracy. In jurisdictions where disclaimers of warranty are restricted, this section shall apply only to the extent permitted by law.

 

5. Indemnification

You agree to indemnify and hold harmless Sherpaa Bikes, its affiliates, partners, employees, service providers, and licensors from and against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from:

  • Your use of this website or our products,
  • Your breach of these Terms,
  • Or any violation of law or third-party rights committed under your account.

 

6. Third-Party Links and Content

Our website may include links to third-party websites or content. These are provided for your convenience only. Sherpaa Bikes does not endorse, control, or assume responsibility for the accuracy or content of third-party materials. Before using any linked sites, please review their terms and privacy policies carefully. Any complaints and enquiries regarding third-party products should be directed to them.

 

7. User Submissions and Feedback

If you submit any ideas, feedback, reviews, or other content (“Submissions”)—whether requested or voluntarily—you grant Sherpaa Bikes a perpetual, worldwide, royalty-free, and irrevocable license to use, reproduce, modify, publish, and distribute such content in any media.

We are not obligated to:

  • Keep submissions confidential,
  • Provide compensation for submissions, or
  • Respond to any submission.

We reserve the right to remove or refuse any content that violates these Terms, applicable laws, or the rights of others.

You are solely responsible for the accuracy and legality of your submissions. Sherpaa Bikes assumes no liability for user-generated content.

 

8. Changes to Terms

Sherpaa Bikes reserves the right to modify or update these Terms at any time without prior notice. Continued use of our website or services following such changes constitutes your acceptance of the revised Terms.

 

9. Governing Law and Jurisdiction

These Terms are governed by the laws of Germany, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the competent courts in Berlin, Germany.

 

10. Contact

For questions about these Terms or our policies, please contact us at:
Sherpaa Bikes
Email: yourbuddy@lionvelo.com
Address: Lion Velo International Gmbh, Bessemerstr. 51, 1.OG, Berlin 12013